Compliance Isn’t Optional – That’s Why We’re HIPAA Certified.
Fully HIPAA-compliant operations to safeguard sensitive health information with confidence.
ISO-certified systems that ensure consistent quality, security, and operational excellence.
Active member of HBMA, upholding industry-leading standards in medical billing and RCM.
Experience fast, reliable service delivery with timelines you can count on.
A dedicated account manager focused on your success, support, and smooth coordination.
Choose from FTE-based or transaction-based pricing models tailored to your business needs.
Confirm insurance coverage before initiating the authorization process.
Submit prior authorization requests accurately based on payer rules.
Gather and prepare all required medical records to support the request.
Ensure procedures/services meet payer-specific criteria for approval.
Manage referrals between primary care and specialty providers efficiently.
Continuously track and follow up on pending authorizations with insurers.
Manage and rework denied or delayed authorizations through proper appeals.
Send timely updates on authorization status to both patients and care teams.
Ensure authorizations are obtained within the required timeframes to avoid care delays.
Maintain full records of all steps taken for compliance and reporting.
With less launch time and expense, Infonetiq has allowed us to swiftly offer additional services for our clients. They also allow us to serve our clients with knowledge in ways and fields that we would be unable to do so ourselves.
I've had a wonderful experience working with the Infonetiq Team. The professionalism and effectiveness of Infonetiq have been unmatched while also drastically lowering our operating costs! They are someone I would strongly advise to any company.
Infonetiq has consistently shown to me that they are attentive and responsive to all of my concerns. They take great care and take great pride in helping.
