About Us
500+ Employees, 50+ Happy Customers, 5+ years in Business, 3+ Global delivery Centers
Infonetiq is a global healthcare Revenue Cycle Management (RCM) company providing end-to-end medical billing, medical coding, claims processing, and healthcare financial outsourcing services. Established in 2018 and incorporated in 2020, Infonetiq was created with the sole objective of leveraging healthcare IT, automation, and compliance-driven workflows to help hospitals, physician practices, and medical groups increase revenue, reduce claim denials, accelerate reimbursements, and improve operational efficiency across the U.S. healthcare system. Infonetiq Inc. has earned strong industry recognition through years of delivering reliable, HIPAA-compliant RCM solutions. With sales and delivery operations in the United States and India, Infonetiq supports healthcare providers worldwide. These offices provide strategic, scalable, and cost-effective revenue cycle services that optimize cash flow and financial performance. Across all RCM services, Infonetiq follows ISO 9001:2015 quality standards and healthcare compliance best practices to ensure accuracy, security, and consistent results.
Our Goal & Purpose
By delivering measurable financial and operational value, Infonetiq Inc. aims to become a long-term Revenue Cycle Management (RCM) partner for healthcare providers. Our mission is to consistently improve client cash flow, reduce denials, and increase collections through accurate medical billing, coding, and revenue cycle optimization. We leverage advanced healthcare technology, payer-compliant workflows, and industry best practices to provide comprehensive, cost-effective RCM services globally, helping hospitals, physician groups, and healthcare organizations achieve sustainable financial growth and operational excellence.
Our Core Distinction
- Quick project turnaround.
- Significant cost savings.
- Compliance with international quality standards.
- Proficiency in flawlessly carrying out customised project needs.
- Significant rise in business income and productivity.
- A committed staff working round-the-clock to manage projects, transitions, and customer engagement.
- Extensive domain understanding, and multidisciplinary outsourcing expertise.
- Continuity is ensured by adopting effective processes for resource planning and retention.
- Strategically placed delivery points to fully utilise cutting-edge technologies.
Our Team
Our team, which was founded and is directed by specialists, has the expertise needed to advance your practice or business. We are a group of over 1000 experts in our fields that are driven and committed to providing the finest results. Our staff is devoted to providing high-quality work on schedule, and they apply creative ideas that change the client’s company’s operations.
The employee attrition rate of Infonetiq Inc. is among the lowest in our sector. As a result, we are able to retain and draw in the top talent in the sector by providing an atmosphere that encourages our employees to pursue exciting careers.
Our enthusiastic staff is made up of a skilled group of management graduates, business analysts, customer service representatives, sales and marketing experts, graphic designers, writers, and other domain professionals.
Together, the members of our executive team have an extensive range of ability and expertise in many different industries. They are able to comprehend our clients’ viewpoints from a broad range of angles thanks to their in-depth understanding of how foreign marketplaces operate.
Our Infrastructure
At Infonetiq Inc., we are well aware of your concerns around outsourcing and the security, privacy, and protection of your data. To ensure flawless connection and an unbroken flow of data, we have made investments in cutting-edge technology. Our rigorous security procedures guarantee that any information transmission is 100 percent safe.
Physical Security
Security guards are always present on our property. A triple authentication procedure involving a photo ID, an access card, and a biometric (fingerprint) is required to enter our premises. CCTV cameras have been erected all throughout the building, and the security staff is constantly watching them. The servers are further protected from unauthorized access by additional security measures.
Technology Security
For connection, we utilize SonicWALL and Sophos Firewall. The firewalls from SonicWALL and Sophos safeguard the network and manage several encrypted VPN connections. Dell Servers provide top performance. For our call center, we utilize high-end IP PBX from Asterix and unified leaders in Telecommunications solutions.
