Compliance Isn’t Optional – That’s Why We’re HIPAA Certified.
Fully HIPAA-compliant operations to safeguard sensitive health information with confidence.
ISO-certified systems that ensure consistent quality, security, and operational excellence.
Active member of HBMA, upholding industry-leading standards in medical billing and RCM.
Experience fast, reliable service delivery with timelines you can count on.
A dedicated account manager focused on your success, support, and smooth coordination.
Choose from FTE-based or transaction-based pricing models tailored to your business needs.
Send clear, timely billing statements to patients via mail or email.
Make courteous calls to inform and remind patients about balances.
Offer flexible plans for patients to manage their balances easily.
Direct patients to secure online portals for quick payment.
Resolve queries regarding billed services or balances promptly.
Log all interactions for reference and compliance tracking.
Flag and report accounts for collections or write-off after exhaustive efforts.
Leverage SMS and email reminders to reduce manual outreach.
Adhere to legal calling hours and consent regulations.
Share insights on patient balance trends and recovery rates.
With less launch time and expense, Infonetiq has allowed us to swiftly offer additional services for our clients. They also allow us to serve our clients with knowledge in ways and fields that we would be unable to do so ourselves.
I've had a wonderful experience working with the Infonetiq Team. The professionalism and effectiveness of Infonetiq have been unmatched while also drastically lowering our operating costs! They are someone I would strongly advise to any company.
Infonetiq has consistently shown to me that they are attentive and responsive to all of my concerns. They take great care and take great pride in helping.
